Chris Chadwick
About Chris Chadwick
Chris Chadwick serves as the Global Process Owner for Major Incident & Problem Management at QBE Insurance, bringing over 20 years of experience in service delivery management within the financial services sector.
Work at QBE Insurance Group
Chris Chadwick has been employed at QBE Insurance Group since 2018, serving as the Global Process Owner for Major Incident & Problem Management. In this role, he is responsible for the governance and execution of critical service management processes related to service delivery. His position requires effective communication and relationship management skills, particularly in navigating complex and time-sensitive situations.
Previous Experience at Aon
Before joining QBE Insurance, Chris Chadwick worked at Aon for 14 years, from 2003 to 2017. He held the position of IT Service Delivery Manager for 13 years, followed by a role as the IT Service Management Centre of Excellence Lead for one year. His work at Aon involved overseeing service delivery management and enhancing IT service processes.
Education and Expertise
Chris Chadwick studied at the University of Sunderland, where he earned a Bachelor of Arts degree in Data Processing from 1987 to 1991. His educational background supports his extensive experience in the financial services industry, particularly in service delivery management and IT service management.
Background in Financial Services
With over 20 years of experience in the financial services sector, Chris Chadwick has developed a strong focus on service delivery management. His expertise encompasses governance and execution of service management processes, making him a key player in ensuring effective service delivery in his roles.
Communication and Relationship Management Skills
Chris Chadwick is recognized for his communication and relationship management skills. He effectively manages relationships and communicates within complex and time-sensitive environments, which is essential for his roles in service delivery management and incident management.