Chris Parkes
About Chris Parkes
Chris Parkes is a Senior Infrastructure Engineer at QBE Insurance, with extensive experience in IT roles spanning over two decades across various sectors, including insurance, finance, and government. He has a Bachelor's degree in Computer Science from Macquarie University and possesses strong skills in Incident Management and ITIL.
Current Role at QBE Insurance Group
Chris Parkes serves as a Senior Infrastructure Engineer at QBE Insurance, a position he has held since 2021. In this role, he focuses on the design, implementation, and maintenance of infrastructure systems that support the company's operations. His experience in the insurance sector enhances his ability to address the specific infrastructure needs of the organization.
Previous Experience at QBE Insurance
Before becoming a Senior Infrastructure Engineer, Chris Parkes worked at QBE Insurance in various capacities. He was a Production Support Analyst from 2017 to 2021, where he provided critical support for production systems. Additionally, he served as a Computer Operator from 2009 to 2017, contributing to the management of IT operations and ensuring system reliability.
Professional Background in IT Operations
Chris Parkes has a comprehensive background in IT operations, having worked in several roles prior to his tenure at QBE Insurance. He was a Senior Computer Operator at Electronic Data Systems from 2001 to 2008 and at HP from 2008 to 2009. His experience also includes roles at Alltel Business Solutions and the Australian Federal Government, where he developed a strong foundation in IT service management.
Education and Expertise
Chris Parkes earned a Bachelor's degree in Computer Science from Macquarie University. His educational background supports his expertise in Incident Management and ITIL, which are essential for maintaining effective IT service management processes. He also possesses skills in Business Process Improvement and Systems Analysis, enhancing his capabilities in infrastructure engineering.
Diverse Industry Experience
Chris Parkes has a diverse professional background that spans the insurance, finance, and government sectors. This varied experience provides him with a broad perspective on infrastructure needs and challenges across different industries. His roles in these sectors have equipped him with the knowledge necessary to implement effective infrastructure solutions.