Christian Riou
About Christian Riou
Christian Riou serves as the Head of Claims at QBE Insurance, where he has worked since 2011. With extensive experience in the insurance sector, he previously held positions at Marsh and AIG, and he founded CR CONSEILS, a consultancy firm focused on insurance claims management.
Work at QBE Insurance Group
Christian Riou has been serving as the Directeur Indemnisations / Head of Claims at QBE Insurance since 2011. His role involves overseeing the claims process and ensuring efficient management of claims within the organization. The office is located at 110 Esplanade du Général de Gaulle, TOUR 'A' COEUR DEFENSE, 92931 LA DEFENSE CEDEX. With over a decade of experience in this position, he has contributed to the development and implementation of claims strategies that align with the company's objectives.
Previous Experience at Marsh
Before joining QBE Insurance, Christian Riou worked at Marsh as Directeur Indemnisations from 2004 to 2009. His tenure at Marsh lasted five years and took place in Paris La Défense. In this role, he was responsible for managing claims and ensuring that clients received appropriate compensation in a timely manner.
Career at AIG
Christian Riou's career includes a significant period at AIG, where he held the position of Directeur Dpt. des Sinistres from 1974 to 2000. This role spanned 26 years, during which he managed various aspects of claims processing and contributed to the company's operational efficiency in Paris La Défense.
Education and Expertise
Christian Riou studied at Ecole Polytechnique du Notariat et du droit en Assurances, focusing on droit des assurances IARDT & V. He achieved a Diplome during his studies from 1971 to 1973. His educational background provides a solid foundation for his expertise in insurance law and claims management.
Consultancy and Transitional Management Services
In addition to his roles in various companies, Christian Riou offers transitional management services for insurance claims departments in both companies and brokerages. He provides consultancy services in claims management and interim management, leveraging his extensive experience in the insurance sector. Furthermore, he founded CR CONSEILS, a consultancy firm that specializes in insurance claims management.