Christopher Wiles
About Christopher Wiles
Christopher Wiles serves as the Global Head of IT Networks at QBE Insurance in Sydney, Australia, a position he has held since 2017. He has extensive experience in IT service transformation and management, with a career spanning various roles in multiple countries.
Work at QBE Insurance Group
Christopher Wiles has served as the Global Head of IT Networks at QBE Insurance since 2017. In this role, he oversees the company's IT network operations, ensuring efficient and effective service delivery. Prior to this position, he worked as the Global IT Sourcing Business Partner at QBE Insurance from 2015 to 2017. His tenure at QBE Insurance has been marked by a focus on transforming and optimizing IT services.
Education and Expertise
Christopher Wiles holds a Master of Science degree from Cranfield University, which he completed from 1993 to 1994. He also earned a Bachelor of Science degree in Mechanical, Electrical and Manufacturing Engineering, as well as Management and Electronics, from Loughborough University between 1989 and 1993. His educational background supports his expertise in IT service transformation, sourcing, restructuring, and the transition of outsourced IT services.
Background
Christopher Wiles has a diverse professional background in the IT sector, with experience spanning various roles and companies. He began his career at Ford Motor Company as an IT Manager and Systems Analyst from 1994 to 1999. He has held positions at IBM, Visteon Corporation, Telefónica UK, and Three, where he developed skills in managing global supply contracts and internal delivery functions.
Previous Positions and Experience
Before his current role at QBE Insurance, Christopher Wiles held several significant positions. He was the Head of Managed Services Transformation at Three from 2010 to 2013 and served as a Senior Commercial Outsourcing Manager at Telefónica UK from 2006 to 2010. His consulting roles at RWE and RSA further demonstrate his capability in IT outsourcing and service management.
Achievements in IT Services Management
Christopher Wiles specializes in the transformation, sourcing, restructuring, and transition of outsourced IT services and managed services. His extensive experience includes managing global supply contracts as a service owner, advisor, and service provider. His contributions to the IT sector have been significant, particularly in enhancing service delivery and operational efficiency.