Claudia Maria Morton
About Claudia Maria Morton
Claudia Maria Morton is a Technology Services Performance & Governance Analyst at QBE Insurance, where she has worked since 2014. She specializes in process improvement within the PMO and has a background in applied psychology from Birkbeck, University of London.
Work at QBE Insurance Group
Claudia Maria Morton has been employed at QBE Insurance Group since 2014. She currently holds the position of Technology Services Performance & Governance Analyst (PMO), a role she has occupied since 2019. Prior to this, she served as a Global Infrastructure Services (GIS) Analyst (PMO) for ten years. Her responsibilities include championing continuous improvement by analyzing existing processes and applying re-engineering techniques to enhance PMO productivity. Additionally, she has experience as a PMO Analyst from 2015 to 2016 and as a Support Analyst from 2014 to 2015.
Education and Expertise
Claudia studied at Birkbeck, University of London, where she achieved a Certificate of Higher Education in Applied Psychology from 2013 to 2016. This educational background supports her expertise in analyzing processes and enhancing productivity within the PMO framework. Her strong interpersonal skills enable her to build collaborative relationships and communicate effectively across various business teams.
Background in Project Management
Claudia has a solid background in project management, particularly within the PMO environment at QBE Insurance. She has been instrumental in embedding frameworks that optimize methodologies, tools, and processes for project delivery. Her role requires engaging confidently with senior management and stakeholders to support business change throughout the program lifecycle.
Previous Experience at Next Group PLC
Before joining QBE Insurance, Claudia worked at Next Group PLC as a Sales Supervisor from 2009 to 2013. This role provided her with valuable experience in team management and customer service, which complements her current analytical and governance responsibilities in the technology services sector.
Skills in Time Management and Multi-tasking
Claudia demonstrates strong time management skills and the ability to prioritize multiple work streams effectively. Her proactive approach to managing workloads allows her to engage in various projects simultaneously while maintaining a focus on delivering results.