Colleen Chapman
About Colleen Chapman
Colleen Chapman serves as the General Manager of Assurance and Frameworks at QBE Insurance in Sydney, Australia. With extensive experience in financial control and risk management, she has held various leadership roles within QBE and Allianz Australia Limited over her career.
Work at QBE Insurance Group
Colleen Chapman currently holds the position of General Manager Assurance and Frameworks AUSPAC at QBE Insurance, a role she has occupied since 2020. Prior to this, she served as General Manager CTP from 2017 to 2019 and as General Manager Risk Change from 2019 to 2020. Additionally, she took on the role of General Manager Enterprise Risk Management (Interim) for a brief period in 2020. Her tenure at QBE Insurance spans several years, with her initial role as Head of Financial Control from 2013 to 2017.
Education and Expertise
Colleen Chapman studied at the University of New South Wales, where she earned a Master of Business and Technology (MBT) from 2002 to 2006. She also completed a Bachelor of Commerce (BComm) in Accounting at The Australian National University from 1987 to 1990. Additionally, she has completed the Company Directors Course at the Australian Institute of Company Directors and achieved Fellow Chartered Accountant (FCA) status from Chartered Accountants Australia and New Zealand. Her expertise includes technology integration and regulatory compliance.
Background
Colleen Chapman began her career as an Accountant at Deloitte Touche Tohmatsu from 1990 to 1991. She then worked at Gabriel & Partners as a Senior Accountant from 1991 to 1994. Following this, she held various roles at Allianz Australia Limited, including Financial Controller, Finance Manager for SAP Implementation, and Manager of Statutory and Shareholder Reporting. Her extensive experience in finance and risk management has shaped her career in the insurance industry.
Achievements
Throughout her career, Colleen Chapman has demonstrated a proven track record of driving efficiency and productivity through the evaluation of management systems and implementation of process improvements. She directs highly skilled teams to achieve corporate goals and oversees QBE's AUSPAC compliance program, which includes managing Conduct Risk and privacy. Her leadership has contributed to the success of the most profitable business unit in an ASX listed organization.