Damien Clark
About Damien Clark
Damien Clark is a Claims Relationship Manager at QBE Insurance in Melbourne, Australia, with a strong background in customer service and team leadership. He has extensive experience in the insurance industry, having worked at QBE since 2004 and holding various roles, while also pursuing further education in general insurance and project management.
Work at QBE Insurance Group
Damien Clark has been employed at QBE Insurance since 2004, holding various positions over the years. He served as a Service Manager from 2004 to 2011, where he managed operations in Melbourne, Australia. Following this role, he worked as an eBusiness Advisor from 2011 to 2019, contributing to the company's digital initiatives. Since 2019, he has been the Claims Relationship Manager, focusing on facilitating communication and training for new claims initiatives and technology offerings. His current role emphasizes risk management and process optimization, acting as a liaison between QBE's partners and team members.
Education and Expertise
Damien Clark has a robust educational background in business and finance. He studied Accounting at RMIT University, earning a Bachelor of Business (B.Bus). He also completed the HSC (VCE) at Parade College. His professional development includes various certifications from Kaplan Professional, such as Certificate IV in General Insurance and Tier 2 General Advice, both achieved since 2016. Additionally, he has completed training at QBE, including Advanced Facilitation Skills and Networking Relationships. His studies at The Thomsett Company provided him with knowledge in Third Wave Project Management.
Background
Damien Clark has a strong foundation in customer service and back-office operations, having led teams in high-volume environments. His career began in accounting, which provided him with a solid grounding in business and financial systems. This experience has contributed to his effectiveness in his current role at QBE Insurance, where he utilizes his skills in risk management and process optimization.
Achievements
Throughout his career at QBE Insurance, Damien Clark has achieved several certifications that enhance his professional capabilities. His completion of the Certificate IV in General Insurance and Tier 2 General Advice from Kaplan Professional demonstrates his commitment to ongoing education in the insurance sector. Additionally, his training in Advanced Facilitation Skills and Networking Relationships at QBE has equipped him with essential skills for effective communication and relationship management within the organization.