Daniel Cibei

Customer Refunds And Remediations Program Manager @ QBE Insurance Group

About Daniel Cibei

Daniel Cibei serves as the Customer Refunds and Remediations Program Manager at QBE Insurance, where he leads a team dedicated to business improvement and change management. With a background in psychology and finance, he has extensive experience in creating offshore business processing centers and maximizing benefit realization in the insurance sector.

Work at QBE Insurance Group

Daniel Cibei serves as the Customer Refunds and Remediations Program Manager at QBE Insurance Group. He has held this position since 2019, contributing to the organization for five years. In this role, he leads a team dedicated to business improvement and change management, focusing on maximizing benefit realization through effective implementation strategies. His extensive knowledge of the insurance industry allows him to identify and pursue opportunities for improvement within the organization.

Education and Expertise

Daniel Cibei has a diverse educational background. He studied Psychology at the University of Technology Sydney from 1984 to 1987. He furthered his education in Finance at the Securities Institute Australia from 1990 to 1993. Additionally, he completed a two-year program at the University of Technology Sydney from 1996 to 1998. His academic qualifications complement his professional experience, particularly in business improvement and change management.

Background

Daniel Cibei has a significant professional history in the insurance and finance sectors. Prior to his current role at QBE Insurance Group, he worked as a Senior Business Analyst at Allianz in Munich, Bavaria, Germany, from 2000 to 2002. His experience includes creating offshore business processing centers, which demonstrates his capability in managing complex business operations and enhancing efficiency.

Achievements

Daniel Cibei has a strong focus on maximizing benefit realization through implementation strategies in his current role. His ability to utilize a deep understanding of the insurance business has enabled him to identify various improvement opportunities. His leadership in the Customer Refunds and Remediations Program reflects his commitment to driving positive change within the organization.

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