David Parkes
About David Parkes
David Parkes serves as the Global Claims Transformation Lead at QBE Insurance, where he has worked since 2018. He has extensive experience in the insurance sector, having held various leadership roles at companies such as Allianz, Tower Insurance, and icare NSW.
Work at QBE Insurance Group
David Parkes has served as the Global Claims Transformation Lead at QBE Insurance since 2018. In this role, he has focused on integrating advanced analytics into the Australian Claims Transformation process, which has enhanced decision-making capabilities. He has also implemented supply chain optimization strategies to improve operational efficiency. Parkes has been instrumental in driving digitization initiatives within the company, contributing significantly to its operational improvements.
Previous Experience in the Insurance Industry
Before joining QBE, David Parkes held various roles in the insurance sector. He worked at Allianz Australia as the TIO Integration Program Director for one year from 2014 to 2015. He also served as the Director of Transformation at Tower Insurance for six months in 2016. His experience includes positions at icare NSW as Program Director for Claims Transformation and at Suncorp Group as a Consultant in Business Performance. Parkes has a comprehensive background in claims transformation and operational management.
Educational Background
David Parkes studied at the University of Wollongong, where he earned a Master of Science degree. He also completed a Diploma of Project Management at the University of New England. Additionally, he attended the University of Cambridge Judge Business School for executive education, focusing on Digital Disruption and Digital Transformation Strategies. His educational qualifications support his expertise in project management and digital innovation.
Career Progression and Roles
David Parkes has a diverse career trajectory in the insurance and business sectors. He began his career at Allianz as a Project Manager from 2002 to 2004 and progressed to roles such as Senior Project Manager and Operations Improvement Manager. He has also worked at IAG in various capacities, including Program Director for Transformation & Change and National Manager for Business Improvement. His roles have consistently focused on transformation and operational efficiency.
Focus on Digital Innovation
Throughout his career, David Parkes has maintained a strong focus on digital innovation, particularly in the insurance sector. At QBE, he has led initiatives aimed at digitizing claims processes and improving operational efficiency. His work has involved the integration of advanced analytics and the implementation of strategies that enhance decision-making and operational performance within the organization.