Dawn Lawmon
About Dawn Lawmon
Dawn Lawmon serves as the Financial Lines Team Leader at QBE Insurance in London, a position she has held since 2017. With extensive experience in fraud management and claims validation, she has contributed to various insurance companies and has a strong educational background in law and fraud awareness.
Work at QBE Insurance Group
Dawn Lawmon has served as the Financial Lines Team Leader at QBE Insurance since 2017. Based in London, United Kingdom, she has held this position for seven years. In her role, she has established a robust management information (MI) reporting process for continual review and improvement within her department. Lawmon has also led the General Data Protection Regulation (GDPR) review, implementing changes that provided a clear strategy for her business area. Additionally, she has built strong relationships with internal partners to support business growth and excellence.
Previous Employment History
Before her tenure at QBE Insurance, Dawn Lawmon worked in various roles within the insurance and banking sectors. She was a Customer Representative at Devitt Insurance Services Ltd from 2004 to 2008. Following this, she held positions at Tradex Insurance as a Fraud Claims Investigator from 2011 to 2012, and at ERS as a Fraud Technical Team Manager from 2013 to 2016. Lawmon also worked at the Royal Bank of Scotland as a Claims Validator from 2008 to 2011. In 2017, she briefly worked as a Contractor before joining QBE.
Education and Expertise
Dawn Lawmon has pursued various educational qualifications throughout her career. She studied at New Skills Academy, achieving a Level 2 Diploma in Fraud Management and Awareness in 2017. Additionally, she completed the Certificate in Insurance (Cert CII) in 2009. Lawmon has also studied Employment Law and obtained a Diploma in 2019. Her foundational education includes achieving GCSE qualifications in various subjects from Erkenwald Comp and Barking & Dagenham College, including Law.
Key Contributions and Initiatives
In her professional capacity, Dawn Lawmon has contributed to significant initiatives within the insurance sector. She developed processes for the European Economic Area (EEA) and Brexit in accordance with Lloyd's business requirements. Lawmon was part of the Lloyd's Brexit review team, which focused on establishing a seamless transition for her department. Furthermore, she created and maintained a comprehensive working process guide for new starters and ongoing training manuals, enhancing operational efficiency.