Demi Thomas
About Demi Thomas
Demi Thomas is an experienced SME Underwriter currently working at QBE Insurance, with over 10 years in the insurance industry. She has held various roles at Allianz Insurance and Club Marine Limited, specializing in customer service and claims handling across multiple insurance types.
Work at QBE Insurance Group
Demi Thomas has been employed at QBE Insurance as an SME Underwriter since 2021. In this role, she applies her extensive knowledge of the insurance industry to assess risks and determine appropriate coverage for clients. Her position involves analyzing insurance applications and making informed decisions based on underwriting guidelines. Demi's experience in customer service and claims handling contributes to her effectiveness in this role.
Previous Experience at Allianz Insurance
Prior to her current role, Demi Thomas worked at Allianz Insurance for several years in various capacities. She served as a Motor Claims Consultant from 2014 to 2018 and as a Property Claims Consultant from 2016 to 2021. Additionally, she held a Customer Service position at Allianz from 2011 to 2013. Her diverse roles at Allianz provided her with a comprehensive understanding of claims processing and customer interactions within the insurance sector.
Background in Customer Service
Demi Thomas has over 10 years of experience in the insurance industry, with a strong focus on customer service, sales, and retention. Her early career included a role as a Customer Service representative at Club Marine Limited from 2013 to 2014 and as a Waitress at Red Ochre Grill in Adelaide from 2009 to 2010. This background has equipped her with valuable skills in client relations and communication.
Education and Training
Demi Thomas completed her education at Gepps Cross Girls High School. Her training in the insurance field includes specialized knowledge in handling claims for various types of insurance, such as home, landlord, caravan, and motor insurance. This educational background and training have laid the foundation for her successful career in the insurance industry.
Insurance Industry Specialization
Demi Thomas specializes in various types of insurance, including home, motor, caravan, CTP, landlord, and marine. Her transition from a customer care specialist to an SME Underwriter demonstrates her adaptability and diverse skill set within the insurance sector. This specialization allows her to effectively assess risks and provide tailored insurance solutions to clients.