Derek Leung
About Derek Leung
Derek Leung is a Commercial Underwriter at QBE Insurance, with a background in customer service and expertise in property underwriting. He has previously held positions at IAG, Insurance Underwriters NZ Ltd, and Apex Insurance, and holds a Bachelor of Commerce from the University of Auckland.
Work at QBE Insurance Group
Derek Leung has been employed at QBE Insurance as a Commercial Underwriter since 2021. In this role, he is responsible for assessing risks and underwriting commercial insurance policies. His position requires a thorough understanding of the insurance market and the ability to evaluate complex insurance applications. Derek's expertise in property underwriting contributes to his effectiveness in this role, allowing him to make informed decisions that align with the company's risk management strategies.
Previous Experience in Insurance
Before joining QBE Insurance, Derek Leung held various positions within the insurance industry. He worked at Insurance Underwriters NZ Ltd (IUNZ) as an Underwriter from 2019 to 2021. Prior to that, he was an Account Director at Apex Insurance from 2018 to 2019. His earlier experience includes multiple roles at IAG, where he served as a Customer Relations Specialist, Personal Insurance Consultant, and Case Manager in the Claims Business Partners division between 2017 and 2018.
Education and Expertise
Derek Leung studied at the University of Auckland, where he earned a Bachelor of Commerce (B.Com.) degree with a focus on Accounting and Information Systems from 2014 to 2016. He also completed his secondary education at Westlake Boy's High School, achieving a background in Business from 2009 to 2013. His educational foundation supports his professional roles in the insurance sector, particularly in underwriting and customer service.
Skills in Product Development
Derek Leung possesses skills in product development, indicating his involvement in creating or improving insurance products. This expertise is essential in the insurance industry, where adapting to market needs and enhancing product offerings can significantly impact a company's competitiveness. His background in customer service further complements his ability to understand client needs and preferences, contributing to effective product development.
Strong Background in Customer Service
Derek Leung has a strong background in customer service, which is vital for maintaining client relationships in the insurance sector. His experience in various roles, particularly at IAG, has equipped him with the skills necessary to address client inquiries and resolve issues effectively. This customer-centric approach is crucial in fostering trust and satisfaction among clients, which can lead to long-term business relationships.