Dominic O'connell
About Dominic O'connell
Dominic O'Connell is a Senior Technical Manager at QBE Insurance, with extensive experience in claims management spanning over a decade. He has held various positions within the company since 2004, focusing on long tail claims and providing technical guidance to enhance claims practices.
Work at QBE Insurance Group
Dominic O'Connell has held multiple positions at QBE Insurance, demonstrating a progressive career in claims management. He currently serves as the Senior Technical Manager - Claims since 2019 and as the National Technical Manager - Long Tail Claims since 2016, both based in Adelaide, Australia. His previous roles include National Manager - Liability Claims from 2014 to 2016 and Long Tail Claims Manager for SA/WA/NT/Elders from 2013 to 2014. O'Connell also worked as Regional Claims Manager - SA from 2009 to 2013 and Claims Manager - Liability (WA/SA/NT) from 2004 to 2008. His extensive experience at QBE spans over a decade, contributing to his expertise in claims management.
Education and Expertise
Dominic O'Connell studied at St Pauls College in South Australia from 1974 to 1981. His educational background supports his professional expertise in claims management. O'Connell utilizes advanced data analysis skills, particularly in Excel and Power BI, to enhance claims and risk management practices. His technical knowledge is complemented by a strong network of skilled industry professionals, which aids in delivering effective customer service.
Background
O'Connell has built a career in claims management, primarily within QBE Insurance. His roles have evolved from Claims Manager positions in various regions to senior technical management roles. He has worked in different capacities, including overseeing liability claims and long tail claims, which highlights his adaptability and depth of knowledge in the insurance sector. His work is based in Adelaide, Australia, where he has established a significant presence in the industry.
Achievements
In his current role at QBE Insurance, Dominic O'Connell plays a key role in the Performance and Governance team, focusing on supporting claims staff across QBE ANZO. He provides technical and management information to ensure consistent practices and performance standards in claims management. His contributions to the organization reflect his commitment to enhancing operational efficiency and customer service in the claims process.