Donella F.
About Donella F.
Donella F. is a Senior Business Analyst (Digital) at QBE Insurance in Sydney, Australia, with a diverse background in software development and analysis across various companies. She holds a Bachelor of Technology (Computing Studies) from RMIT University and has a strong interest in user advocacy, UX, and Service Design.
Work at QBE Insurance Group
Currently, Donella F. serves as a Senior Business Analyst (Digital) at QBE Insurance Group, a position she has held since 2022. Based in Sydney, New South Wales, Australia, she focuses on digital initiatives within the organization. Her role involves leveraging her expertise in user advocacy and user experience to enhance digital solutions and services offered by QBE.
Education and Expertise
Donella F. earned a Bachelor of Technology in Computing Studies from RMIT University, where she studied from 2006 to 2012. Her educational background includes coursework in web development and Japanese. This foundation supports her extensive career in various analytical and technical roles, particularly in the financial services sector.
Background in Business Analysis
Donella F. has a diverse background in business analysis, having worked in various organizations. She was a Business Analyst at nib Group for four months in 2020 and then transitioned to Westpac Group, where she worked for two years until 2022. Additionally, she held the position of Senior Business Analyst at Mortgage Choice from 2017 to 2019, further solidifying her expertise in the field.
Experience in Software Development and Testing
Donella F. possesses significant experience in software development and testing. She worked as a Java Software Developer at Sandstone Technology from 2012 to 2014 and held various testing roles, including Software Test Engineer at Hewlett-Packard and Senior Test Engineer at General Dynamics Mediaware. This multifaceted experience provides her with a comprehensive understanding of the software development lifecycle.
Skills in User Experience and Service Design
Donella F. has a strong interest in user advocacy, user experience (UX), and service design. Her role as a User Experience Designer during a student project at Head Start Homes in 2019 highlights her commitment to enhancing user interactions. She applies agile techniques and emphasizes collaboration to ensure that user needs are met throughout the development process.