Doug Maccoy
About Doug Maccoy
Doug Maccoy serves as the Senior Operations Manager at QBE Services Inc, a Lloyds Underwriters, where he has worked since 2012. He has extensive experience in the insurance industry, having held various leadership roles at Aon and Jardine Lloyd Thompson Canada.
Work at QBE Insurance Group
Doug Maccoy has served as the Senior Operations Manager at QBE Services Inc., Lloyds Underwriters since 2012. In this role, he oversees operational processes and ensures efficiency within the organization. His tenure at QBE spans over 12 years, during which he has contributed to various initiatives aimed at enhancing operational performance and service delivery.
Previous Experience at Aon
Prior to his current position, Doug Maccoy held multiple roles at Aon. He served as Vice President of Planning and Development from 1999 to 2004, where he focused on strategic initiatives. Following this, he worked as Vice President and Regional Operations Manager from 2004 to 2008, managing regional operations and driving performance improvements.
Role at Jardine Lloyd Thompson Canada
Doug Maccoy was the Chief Operating Officer at Jardine Lloyd Thompson Canada for one year, from 2009 to 2010. In this capacity, he was responsible for overseeing the company's operations and implementing strategies to improve service efficiency and client satisfaction.
Education and Expertise
Doug Maccoy earned a Master of Business Administration from Dalhousie University, completing his studies in 1983. He also holds a Bachelor of Science degree from the same institution, which he obtained in 1979. His educational background provides a solid foundation for his extensive career in operations management within the insurance industry.