Eddie Ceferino Rangel Jr Iii
About Eddie Ceferino Rangel Jr Iii
Eddie Ceferino Rangel Jr III is a Global Human Resources Generalist at QBE Insurance, where he has worked since 2019. He holds a Bachelor's degree in Civil Engineering from the University of Santo Tomas - Legazpi and has a background in customer service and culinary arts.
Work at QBE Insurance Group
Eddie Ceferino Rangel Jr III has been serving as a Global Human Resources Generalist at QBE Insurance since 2019. In this role, he is responsible for providing employee system training within the Global Shared Services Center (GSSC). His expertise includes managing HRMI reporting, which involves the interpretation and management of human resources management information. Rangel's work focuses on ensuring that employees understand and apply company policies effectively.
Education and Expertise
Rangel holds a Bachelor's degree in Civil Engineering from the University of Santo Tomas - Legazpi, where he studied from 1996 to 2001. In addition to his engineering background, he pursued further education in the culinary field, obtaining a Certificate in Culinary Arts/Chef Training from the Center for Culinary Arts Manila between 2013 and 2015. This diverse educational background contributes to his multifaceted skill set in human resources.
Background in Customer Service
Prior to his current role, Rangel gained valuable experience in customer service. He worked at TELUS International as a Chat Support Customer Service Associate II from 2010 to 2015 in Alberta, Canada. He also held positions as a Customer Service Representative at Sitel from 2008 to 2009 in the United States and as an Outbound Sales Representative at TRG - The Resource Group for seven months in 2007 to 2008. These roles provided him with foundational skills in communication and customer relations.
Skills in Human Resources
Rangel is skilled in policy interpretation, assisting employees in understanding and applying company policies. His role as a Global Human Resources Generalist requires a strong understanding of human resources practices and the ability to communicate effectively with employees regarding HR policies and procedures. His experience in HRMI reporting further enhances his capability to manage human resources information efficiently.