Elissa Pepper
About Elissa Pepper
Elissa Pepper is an Assistant Case Manager at QBE Insurance in Newcastle, New South Wales, Australia, where she has worked since 2021. She has a background in customer service and administration, with previous roles at Newcastle Permanent Building Society and The Good Guys, and holds multiple certificates from TAFE.
Work at QBE Insurance Group
Elissa Pepper is currently employed as an Assistant Case Manager at QBE Insurance Group. She has held this position since 2021, contributing to the company's operations in Newcastle, New South Wales, Australia. In her role, she is involved in managing case files and assisting with various insurance-related tasks, ensuring efficient service delivery to clients.
Previous Employment Experience
Before joining QBE Insurance Group, Elissa Pepper worked at Newcastle Permanent Building Society from 2015 to 2021. Initially, she served as a Member Service Officer for three years, followed by a role as a Payment Operations Officer for another three years. Additionally, she worked at The Good Guys as an Admin and Sales Manager from 2010 to 2014, where she managed administrative tasks and sales operations.
Education and Expertise
Elissa Pepper has a solid educational background with qualifications from TAFE. She achieved a Certificate III in Retail and a Certificate III in Financial Services, which have equipped her with essential skills in customer service and financial operations. She also completed her high school education at Hunter River High School, obtaining her high school certificate from 2004 to 2009.
Career Development
Elissa Pepper's career has progressed through various roles in customer service and administration. Her experience spans over a decade, with significant positions in both the retail and financial services sectors. This diverse background has contributed to her expertise in managing client interactions and operational processes within the insurance industry.