Emma Van Wyck
About Emma Van Wyck
Emma Van Wyck is a Learning Development Officer at QBE Insurance in Newcastle, New South Wales, Australia, where she has worked since 2020. She has a diverse background in customer service, sales, and the food and beverage industry, complemented by her skills in Microsoft Excel, Word, and Lightroom.
Work at QBE Insurance Group
Emma Van Wyck has been serving as a Learning Development Officer at QBE Insurance since 2020. Based in Newcastle, New South Wales, Australia, she has dedicated four years to enhancing the learning and development initiatives within the organization. Her role involves creating and implementing educational programs that align with the company's goals, ensuring that employees are equipped with the necessary skills and knowledge to perform effectively.
Education and Expertise
Emma completed her high school education at Whitebridge High School, earning a High School Diploma from 2007 to 2012. She furthered her education at TAFE NSW, where she studied Tourism and Travel Services Management, obtaining a Diploma in 2019. This academic background, combined with her professional experience, has provided her with a diverse skill set that includes strong proficiency in Microsoft Excel and Microsoft Word, as well as expertise in Lightroom, a photo editing software.
Background in Customer Service
Prior to her current role, Emma worked at the NSW Department of Education as a Customer Service Officer from 2019 to 2020. During her time there, she gained valuable experience in client interaction and service delivery. This role complemented her previous position as a Client Manager at Suncorp Group from 2016 to 2019, where she developed a strong sales background. Her experience in customer service enhances her ability to understand client needs in her current position.
Diverse Industry Experience
Emma's professional journey includes a background in the Food & Beverage industry, showcasing her versatility beyond the financial services sector. This diverse experience contributes to her comprehensive understanding of various client needs and enhances her capability to deliver tailored learning solutions in her role as a Learning Development Officer.