Erika Carlson
About Erika Carlson
Erika Carlson is a Senior Underwriter at QBE Insurance in Perth, Australia, where she has worked since 2021. With a strong background in finance and insurance, she possesses expertise in customer service, sales, and claims handling.
Work at QBE Insurance Group
Erika Carlson has been employed at QBE Insurance Group since 2021, serving as a Senior Underwriter. In this role, she has developed expertise in various insurance sectors, including Fleet, Professional Liability, and Property & Casualty Insurance. Prior to her current position, she worked as an Underwriter at QBE Insurance from 2007 to 2021, accumulating 14 years of experience in the Perth area. Her tenure at QBE has allowed her to enhance her skills in customer service, sales, and claims handling.
Education and Expertise
Erika Carlson holds a Diploma in Business Administration and Management from Damelin, which she completed in 1997. She furthered her education in the insurance field by obtaining a Certificate IV in General Insurance from Kaplan Professional in 2015 and achieving Tier 2 General Insurance from ANZIIF in 2004. Her educational background supports her professional expertise in finance with a focus on insurance, particularly in underwriting.
Background in Insurance and Sales
Before joining QBE Insurance, Erika Carlson worked as a Sales Support Officer at Elders Insurance from 2004 to 2006 in Northern Territory, Australia. This role contributed to her foundational skills in sales and customer service. Additionally, she has experience as an HR Administrator at Massdiscounters t/a Game and Dionwired in 2000, which provided her with insights into human resources and organizational operations.
Professional Development and Certifications
Erika Carlson has pursued various professional development opportunities throughout her career. She completed her Tier 2 General Insurance certification in 2004 and a Certificate IV in General Insurance in 2015. These certifications reflect her commitment to continuous learning and her dedication to enhancing her knowledge and skills in the insurance industry.
Educational Journey
Erika Carlson completed her secondary education at Durban Girls High School, where she achieved her Matric from 1990 to 1995. This foundational education set the stage for her subsequent studies in business administration and insurance, contributing to her professional qualifications and expertise in the field.