Esmeralda Ugoy
About Esmeralda Ugoy
Esmeralda Ugoy is an experienced underwriter currently employed at QBE Insurance, where she has worked since 2015. Her career includes roles in customer support and sales across various companies, including Stream Global Services and Rainmaker.
Current Role as Underwriter
Esmeralda Ugoy has been working at QBE Insurance Group as an Underwriter since 2015. In this role, she is responsible for assessing risks and determining appropriate coverage for clients. Her experience in customer support has likely contributed to her understanding of client needs and risk management.
Previous Experience at QBE Insurance Group
Before her current position, Esmeralda Ugoy worked at QBE Insurance Group as a Customer Support Officer from 2013 to 2015. In this role, she provided assistance to clients and addressed their inquiries, which helped her develop strong communication skills and a deep understanding of the insurance industry.
Background in Customer Service
Esmeralda Ugoy has a solid background in customer service, having worked as a Customer Service Representative at Rainmaker from 2007 to 2009. This role involved direct interaction with customers, allowing her to hone her problem-solving skills and improve customer satisfaction.
Experience in Support Roles
Esmeralda Ugoy began her career as a Support Professional at Stream Global Services from 2009 to 2012. This position involved providing technical support and assistance to clients, which laid the foundation for her future roles in customer service and insurance.
International Sales Experience
In 2007, Esmeralda Ugoy worked as an International Sales Representative at Havenlink Solutions Inc. for nine months. This role involved engaging with international clients and promoting products, which contributed to her understanding of global markets and sales strategies.