Farrah Ghanawi
About Farrah Ghanawi
Farrah Ghanawi is a Technical Support Officer in Customer Relations at QBE Insurance in Sydney, New South Wales, Australia. She has a background in law and extensive experience in the insurance industry, having worked in various roles at QBE Insurance and Allianz Australia.
Work at QBE Insurance Group
Farrah Ghanawi has been employed at QBE Insurance since 2021 as a Technical Support Officer in Customer Relations. Her role involves providing technical assistance and support to enhance customer interactions. Prior to her current position, she held several roles at QBE, including Internal Dispute Resolution Specialist from 2018 to 2019, External Dispute Resolution Specialist from 2019 to 2020, and Lead External Dispute Resolution Specialist from 2020 to 2021. This progression highlights her expertise in dispute resolution and customer service within the insurance sector.
Education and Expertise
Farrah Ghanawi obtained a Bachelor’s Degree in Law from Macquarie University, completing her studies from 2012 to 2016. She furthered her legal education by achieving a Graduate Diploma of Legal Practice from the College of Law between 2016 and 2018. Additionally, she holds a Bachelor of International Studies in Political Science and Government from Macquarie University, which she completed from 2008 to 2011. Her educational background provides a strong foundation for her roles in customer relations and dispute resolution.
Background
Before joining QBE Insurance, Farrah Ghanawi worked at Allianz Australia as a CTP Claims Consultant from 2016 to 2018 in Sydney. Her career also includes experience as a Paralegal at the Refugee Advice & Casework Service (RACS) from 2015 to 2016. This diverse background in both legal and insurance sectors has equipped her with valuable skills in claims management and customer support.
Professional Experience
Farrah Ghanawi's professional experience spans various roles in the insurance and legal fields. At Allianz Australia, she focused on CTP claims, while her tenure at QBE Insurance involved multiple positions related to dispute resolution and customer relations. Her role as a Paralegal at RACS provided her with insights into legal processes, enhancing her capabilities in her subsequent positions.