Felicia Forney
About Felicia Forney
Felicia Forney has worked in customer care at QBE Insurance since 2013, accumulating over 11 years of experience in the field. She holds a Bachelor of Arts from North Carolina State University and a Master of Public Administration from Keller Graduate School of Management at DeVry University.
Work at QBE Insurance Group
Felicia Forney has been employed at QBE Insurance Group since 2013, where she serves in the Customer Care department. Over her 11 years with the company, she has contributed to enhancing customer satisfaction and support services. Her role involves addressing customer inquiries and resolving issues, ensuring a positive experience for clients.
Education and Expertise
Felicia Forney holds a Bachelor of Arts degree from North Carolina State University. She furthered her education by obtaining a Master of Public Administration from Keller Graduate School of Management at DeVry University. This academic background provides her with a solid foundation in public service and management principles, which she applies in her professional role.
Background
Felicia Forney has a background in customer service, with a focus on the insurance industry. Her educational qualifications and extensive experience in customer care have equipped her with the skills necessary to effectively manage client relationships and address their needs.