Galen Ng
About Galen Ng
Galen Ng serves as the Intermediary Governance Manager at QBE Insurance in Hong Kong since 2020, bringing over a decade of experience in the insurance industry. He specializes in medical insurance products and has a proven track record in sales conduct training and team development.
Work at QBE Insurance Group
Galen Ng has served as the Intermediary Governance Manager at QBE Insurance since 2020. In this role, he is responsible for overseeing intermediary governance processes, ensuring compliance with industry regulations, and enhancing the effectiveness of sales channels. His tenure at QBE has allowed him to apply his extensive experience in sales conduct training and sales skill coaching, contributing to the development of sales teams within the organization.
Education and Expertise
Galen Ng holds a Bachelor of Business Administration (BBA) degree in Finance from City University of Hong Kong. His educational background supports his specialization in medical insurance products, an area where he has developed significant expertise. Additionally, he has achieved an IELTS academic score of 8.0, reflecting his high proficiency in English, which complements his skills in Cantonese and Mandarin.
Background in the Insurance Industry
With over a decade of experience in the insurance industry, Galen Ng has worked in various roles that encompass frontline servicing, sales strategy, and back-end operations. His career includes positions at notable companies such as 泰禾人壽保險有限公司, 蘇黎世保險, and Bupa Global. This diverse experience has equipped him with a comprehensive understanding of the insurance landscape.
Professional Experience Prior to QBE
Before joining QBE Insurance, Galen Ng held several positions that contributed to his professional development. He worked as a Business Manager (Sales Channels) at 泰禾人壽保險有限公司 from 2017 to 2019, and as a Business Development Assistant Manager at 蘇黎世保險 from 2015 to 2016. His earlier roles included positions at Prudential Hong Kong and MSIG Holdings (Asia) Pte Ltd, where he gained valuable insights into customer service and business development.
Membership and Skills
Galen Ng has been a member of Mensa since 2014, indicating his high IQ and exceptional problem-solving abilities. His proficiency in multiple languages, including English, Cantonese, and Mandarin, enhances his communication skills in diverse environments. His ability to adapt and learn quickly is crucial in the dynamic insurance sector, allowing him to stay current with industry trends and practices.