Gary Keast
About Gary Keast
Gary Keast is a Quality & Audit Senior Claims Adjuster at QBE Insurance and a Personal Injury Team Leader at LV=. He has extensive experience in the insurance industry, having held various roles over more than three decades.
Work at QBE Insurance Group
Gary Keast has been employed at QBE Insurance as a Quality & Audit Senior Claims Adjuster since 2016. In this role, he is responsible for overseeing the quality of claims handling and ensuring compliance with internal and external standards. His position involves conducting audits and providing feedback to improve processes within the claims department. His tenure at QBE has contributed to the organization’s commitment to maintaining high-quality service in claims management.
Work at LV=
In addition to his role at QBE Insurance, Gary Keast has served as a Personal Injury Team Leader at LV= since 2011. His responsibilities include managing a team that handles personal injury claims, ensuring effective case management and adherence to company policies. His leadership in this position has been vital in guiding the team to achieve operational objectives and deliver quality service to clients.
Previous Experience in Insurance
Before his current roles, Gary Keast worked at Highway Insurance as a Technical Claims Manager from 1998 to 2008. His responsibilities included managing technical aspects of claims and leading a team of claims handlers. Prior to that, he was employed at Provident Insurance as a PI claims handler from 1987 to 1997. His extensive experience in various claims handling roles has equipped him with a comprehensive understanding of the insurance industry.
Education and Expertise
Gary Keast attended Crossley Heath Grammar School from 1981 to 1987. His educational background laid the foundation for his career in the insurance sector. Over the years, he has developed expertise in claims management, quality assurance, and team leadership, which has been instrumental in his professional growth and contributions to the organizations he has worked for.