Gavin Cook Cert Cii

Gavin Cook Cert Cii

Bodily Injury Claims Handler @ QBE Insurance Group

About Gavin Cook Cert Cii

Gavin Cook is a Bodily Injury Claims Handler with extensive experience in the insurance industry, currently employed at QBE Insurance since 2016. He previously held various positions at Direct Line Group from 1996 to 2016, including Senior Claims Handler and Claims Team Leader.

Current Role at QBE Insurance Group

Gavin Cook serves as a Bodily Injury Claims Handler at QBE Insurance, a position he has held since 2016. He has accumulated eight years of experience in this role, working from the Leeds office in West Yorkshire, United Kingdom. His responsibilities include managing claims related to bodily injuries, ensuring compliance with industry standards, and providing support to clients throughout the claims process.

Previous Experience at Direct Line Group

Gavin Cook has extensive experience at Direct Line Group, where he held various positions over a span of ten years. He worked as a Senior Claims Handler in multiple areas, including Liability Resolution, Credit Hire Resolution, and Mid/High Networth claims. His tenure at Direct Line Group included roles from 2001 to 2016, during which he developed expertise in claims handling and team leadership.

Education and Qualifications

Gavin Cook studied at Ralph Thoresby from 1991 to 1996. He holds a Certificate in Insurance (Cert CII), which demonstrates his foundational knowledge and commitment to the insurance industry. This educational background supports his professional roles in claims handling and management.

Career Progression in Claims Handling

Gavin Cook's career in claims handling began in 1996 at Direct Line Group, where he held various positions for five years. He progressed to a Claims Team Leader role from 2003 to 2007, overseeing a team in Doncaster. His career trajectory reflects a consistent focus on bodily injury claims and leadership within the insurance sector.

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