Greg Carpenter Ii
About Greg Carpenter Ii
Greg Carpenter II is a Senior Major Incident Manager at QBE Insurance, where he has worked since 2021. He has a diverse background in information technology, having held various roles at companies such as Esker Inc, CDW, and TDS Telecommunications Corp.
Work at QBE Insurance Group
Greg Carpenter II has been employed at QBE Insurance since 2019. He initially served as a Senior Infrastructure Engineer for two years before transitioning to the role of Senior Major Incident Manager in 2021. In his current position, he is responsible for managing major incidents that impact the organization's IT services, ensuring timely resolution and minimizing disruption to operations. His experience at QBE Insurance has contributed to the enhancement of incident management processes within the company.
Previous Experience at Esker Inc
Prior to his tenure at QBE Insurance, Greg Carpenter II worked at Esker Inc from 2012 to 2019. He held two positions during this period: Technical Support Specialist and Information Systems Administrator. As a Technical Support Specialist, he provided assistance to users and resolved technical issues, while in his role as Information Systems Administrator, he managed system configurations and ensured the stability of IT infrastructure. His work at Esker Inc spanned a total of seven years.
Military Background in the US Army
Greg Carpenter II served in the US Army from 2000 to 2004 as a Forward Observer. His role involved coordinating artillery fire and providing critical support to ground troops. This experience contributed to his skills in teamwork, leadership, and strategic planning, which have been beneficial in his subsequent IT career.
Education and Expertise
Greg Carpenter II earned a Bachelor of Science in Information Technology with a focus on Computer Systems Networking and Telecommunications from Herzing University-Madison. He studied from 2004 to 2008, gaining foundational knowledge and skills in IT that have supported his professional development in various technical roles throughout his career.
Career Progression and Technical Roles
Throughout his career, Greg Carpenter II has held various technical positions that have shaped his expertise in IT. He worked as an Associate Consulting Network Engineer at CDW from 2009 to 2011, a Helpdesk Support at TDS Telecommunications Corp. from 2007 to 2008, and a NOC Service Engineer at iNOC LLC from 2008 to 2009. These roles provided him with a diverse set of skills in network engineering, technical support, and incident management.