Heidi Edler
About Heidi Edler
Heidi Edler is a manager of the Claims Leakage Program at QBE Insurance, where she has worked since 2010. She has extensive experience in various claims management roles within the insurance industry, including previous positions at QBE and Zurich Insurance Company Ltd.
Work at QBE Insurance Group
Heidi Edler has held multiple positions at QBE Insurance Group since 1999. She began her career at QBE as a Claims Supervisor, serving from 1999 to 2001. Following this role, she became the NSW Operational Manager from 2007 to 2009. Edler then transitioned to the Quick Resolution Claims Manager position from 2009 to 2010. Since 2010, she has been working as the Manager of the Claims Leakage Program, a role she has maintained for 14 years.
Previous Experience at Zurich Insurance Company
Before her tenure at QBE Insurance Group, Heidi Edler worked at Zurich Insurance Company Ltd as a Claims Officer for International Brokers from 1995 to 1999. This four-year experience provided her with foundational knowledge and skills in claims management within the insurance industry.
Claims Management Expertise
Heidi Edler has extensive experience in claims management, having worked in various capacities that focus on operational efficiency and claims resolution. Her roles have included supervision, operational management, and program management, allowing her to develop a comprehensive understanding of claims processes and leakage management.
Career Timeline
Heidi Edler's career in the insurance industry spans over two decades. She started at Zurich Insurance Company in 1995, then joined QBE Insurance Group in 1999. Her progression at QBE includes roles such as Claims Supervisor, NSW Operational Manager, Quick Resolution Claims Manager, and currently, Manager of the Claims Leakage Program. Her career reflects a commitment to the field of claims management.