Heidi Phillips

Heidi Phillips

Case Manger @ QBE Insurance Group

About Heidi Phillips

Heidi Phillips is a Case Manager currently employed at QBE Insurance since 2020. She has extensive experience in the insurance and administrative sectors, having held various roles at organizations such as APM, WorkCover Authority of New South Wales, and CGU Insurance.

Work at QBE Insurance Group

Heidi Phillips has been employed at QBE Insurance as a Case Manager since 2020. In this role, she is responsible for managing cases and ensuring that clients receive appropriate support and services. Her experience in the insurance sector contributes to her effectiveness in this position.

Previous Employment Experience

Before joining QBE Insurance, Heidi Phillips held various positions in the insurance and consulting sectors. She worked at Family Day Care Australia as a Member Services Specialist from 2017 to 2020. Prior to that, she served as an Injury Claim Consultant at CGU Insurance from 2003 to 2006. Her career began at the WorkCover Authority of New South Wales, where she worked as an Insurance Clerk from 2000 to 2003.

Consulting Experience at APM

Heidi Phillips worked at APM as an Administrative/Education Consultant from 2008 to 2013. During her five years in this role, she provided administrative support and educational consulting services, enhancing her skills in client management and service delivery.

Career Timeline

Heidi Phillips has a diverse career spanning over two decades in various roles within the insurance and consulting industries. Her career timeline includes positions at WorkCover Authority of New South Wales, CGU Insurance, APM, and Family Day Care Australia, leading to her current role at QBE Insurance.

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