Helen Cert
About Helen Cert
Helen Cert is a Claims Relationship Assistant Manager at QBE Insurance, where she has worked since 2016. She has extensive experience in the insurance industry, having held various roles at companies such as Aviva and Zurich Insurance Company Ltd.
Current Role at QBE Insurance Group
Helen Cert has been serving as the Claims Relationship Assistant Manager at QBE Insurance since 2016. In this role, she is responsible for managing claims relationships and ensuring effective communication between clients and the claims department. Her extensive experience in the insurance industry contributes to her ability to handle complex claims efficiently.
Previous Experience in the Insurance Industry
Prior to her current position, Helen worked at several notable insurance companies. She was a Team Leader at QBE Europe from 2014 to 2016 and held various roles at Zurich Insurance Company Ltd, including Team Manager from 2000 to 2003, Commercial Motor Underwriter from 2003 to 2005, and Level 2 - Technical Claims Advisor from 2008 to 2014. Her diverse roles have equipped her with a broad understanding of the insurance landscape.
Education and Qualifications
Helen Cert pursued her education at Rodillian High School from 1987 to 1992, followed by studies at Thomas Danby College from 1992 to 1994. She returned to Thomas Danby College for further education from 2007 to 2010. Her educational background has provided her with foundational knowledge and skills applicable to her career in insurance.
Career Progression in Insurance
Helen's career in the insurance sector began as a Commercial Motor Underwriter at Aviva from 1995 to 2000. After five years, she transitioned to Zurich Insurance Company Ltd, where she held multiple positions over the years, including Team Manager and Technical Claims Advisor. This progression illustrates her commitment to professional growth and her adaptability within the industry.