Helen V.
About Helen V.
Helen V. is a Claims Administration Officer at QBE Insurance in Parramatta, New South Wales, Australia, with a diverse background in claims and administrative roles across various companies in New Zealand and Australia.
Current Role at QBE Insurance Group
Helen V. serves as a Claims Administration Officer at QBE Insurance Group. She has held this position since 2021, working in Parramatta, New South Wales, Australia. In her role, she is responsible for managing claims processes and ensuring efficient administration within the claims department.
Previous Experience in Claims and Administration
Prior to her current role, Helen V. accumulated extensive experience in claims and administrative positions. She worked at Vero as a Claims Lodgement Consultant from 2006 to 2007 and later as a Claims Specialist from 2007 to 2008. Additionally, she held various roles at EML (Employers Mutual Limited), including Administrative Assistant and Team Leader (Secondment) in 2021 and 2020, respectively.
Early Career Background
Helen V. began her career in customer service and administration. She worked at the New Zealand Herald as a Customer Service Representative from 2001 to 2004. She also held positions at Aon New Zealand as a Junior Superannuation Administrator and at Vero Marine as a Sales Support Representative in 2005. Her early roles provided a foundation for her later work in claims management.
Work History at EML and CGU Insurance
Helen V. has significant experience with EML (Employers Mutual Limited), where she worked as an Administrative Assistant in 2019-2020 and briefly as a Team Leader in 2021. She also worked at CGU Insurance as a Claims Consultant in 2010. These roles contributed to her expertise in claims processing and administration.
Short-term Positions and Temporary Roles
In addition to her long-term roles, Helen V. has held several short-term positions. She worked as an Office Temporary at Hudson for three months in 2004 and had a brief stint at EML as an Administrative Assistant in 2021. These experiences reflect her adaptability and ability to manage various administrative tasks.