Helena Cheng
About Helena Cheng
Helena Cheng serves as the Head of Business Transformation at QBE Insurance in Hong Kong, a position she has held since 2017. With extensive experience in the insurance sector and a strong background in management consultancy, she has a proven track record in enhancing business processes and performance across various industries.
Work at QBE Insurance Group
Helena Cheng has served as the Head of Business Transformation at QBE Insurance since 2017. In this role, she focuses on enhancing business processes and performance within the organization. Her leadership has been instrumental in driving transformation initiatives that align with the company's strategic objectives. Cheng's tenure at QBE has spanned over seven years, during which she has contributed to various projects aimed at improving operational efficiency and effectiveness in the insurance sector.
Previous Experience in the Insurance Industry
Prior to her role at QBE Insurance, Helena Cheng held several positions within the insurance industry. She worked at Willis Towers Watson as the Project Management Office Lead for the Asia Pacific region for three months in 2017. Cheng also spent five years at AXA as Portfolio Head for Growth Life Initiatives, from 2012 to 2017. Her experience includes significant roles at Zurich Insurance Company Ltd, where she held various positions from 2004 to 2011, including Project Manager and Senior Manager. This extensive background has equipped her with a comprehensive understanding of the insurance landscape.
Education and Expertise
Helena Cheng holds a Master's Degree in Management Science and Operational Research from the University of Warwick - Warwick Business School. She also achieved an Engineer’s Degree in Manufacturing Systems Engineering from the same institution. Her educational background supports her analytical and organizational skills, which are essential for her role in business transformation. Cheng's expertise spans multiple sectors, including Life, General Insurance, Health, and Employee Benefits, highlighting her versatility in the insurance industry.
Background in Management Consultancy
Cheng has a diverse background in management consultancy, having worked at KPMG Consulting Asia from 1996 to 2002. During her time there, she held various roles, including Senior Consultant and Manager, and was involved in projects across multiple Asian countries. This experience has provided her with a solid foundation in project management and strategic development, which she has applied throughout her career in the insurance sector.
International Experience and Project Management
Helena Cheng possesses extensive experience in managing business transformation projects across the Asia Pacific region. Her work has taken her to various countries, including China, Malaysia, Korea, Japan, Singapore, Indonesia, and Taiwan. This international exposure has enhanced her ability to navigate complex project environments and collaborate effectively with diverse teams, further contributing to her success in the insurance industry.