Holly Evans
About Holly Evans
Holly Evans is a Motor Injury Claims Adjuster at QBE Insurance in Leeds, United Kingdom, where she has worked since 2017. With a background in motor claims handling and a Bachelor of Technology in Health Studies, she manages a significant caseload and conducts investigations into third-party claims.
Work at QBE Insurance Group
Holly Evans has been employed at QBE Insurance as a Motor Injury Claims Adjuster since 2017. In this role, she manages a caseload of approximately 450 personal and commercial line cases. Her responsibilities include conducting counter fraud referrals and overseeing end-to-end third-party claims investigations. Evans also manages claims and broker relationships for bespoke motor policies that require specialized handling. She is involved in litigation containment and collaborates with panel solicitors for negotiation and settlement of court proceedings and judgments.
Previous Experience at RSA
Before joining QBE Insurance, Holly Evans worked at RSA for a total of six years, holding various positions. She served as a Third Party/Credit Hire Handler from 2010 to 2016 and as a Motor Injury Claims Handler from 2016 to 2017. Additionally, she worked as a Motor Claims Handler from 2006 to 2010. In these roles, she developed expertise in handling motor claims and managing client relationships.
Education and Expertise
Holly Evans completed her secondary education at The Brooksbank School, where she achieved her GCSEs from 1997 to 2002. She then attended Huddersfield Technical College, earning a Bachelor of Technology (BTech) in Health Studies from 2002 to 2004. In 2010, she furthered her qualifications by studying at JHP Group, where she achieved an NVQ in Customer Service and Communication Key Skills.
Professional Skills
Holly Evans possesses a range of professional skills relevant to her role as a Motor Injury Claims Adjuster. She is adept at managing complex claims and broker relationships, particularly for bespoke motor policies. Her experience includes conducting counter fraud referrals and managing investigations into third-party claims. Evans also has a strong background in litigation containment, demonstrating her ability to negotiate and settle court proceedings effectively.