Huong Mai
About Huong Mai
Huong Mai is a Service Manager at QBE Insurance in Sydney, Australia, with a background in underwriting and training. She has over a decade of experience in the insurance industry, having held various roles at QBE Insurance, MIGA, and Suncorp Group.
Current Role at QBE Insurance Group
Huong Mai currently serves as a Service Manager at QBE Insurance, a position she has held since 2018. Based in Sydney, New South Wales, Australia, she oversees various service operations within the organization. Her role involves managing service delivery and ensuring that customer needs are met effectively.
Previous Experience at QBE Insurance Group
Huong Mai has extensive experience with QBE Insurance, having worked in multiple roles over a span of nearly a decade. She was an Underwriter from 2008 to 2018, where she focused on risk assessment and policy development. Additionally, she served as a Training Partner from 2012 to 2013 and as an Underwriting, Training and Support Specialist from 2013 to 2014, contributing to the training and development of underwriting staff.
Experience at MIGA - Medical Insurance Group Australia
Huong Mai worked as an Underwriting Officer at MIGA - Medical Insurance Group Australia for a period of 10 months from 2007 to 2008. In this role, she was involved in underwriting processes, assessing insurance applications, and determining coverage terms.
Background in Business at Suncorp Group
Before joining QBE Insurance, Huong Mai worked at Suncorp Group as a Business Associate from 2003 to 2007. Her responsibilities included supporting business operations and contributing to various projects aimed at improving service delivery.
Education in Information and Computer Science
Huong Mai earned her Bachelor's degree in Information Science and Computer Science from the University of Adelaide, where she studied from 1995 to 1997. This educational background provided her with a strong foundation in technology and information management, which she applies in her current role.