Jackie Britton
About Jackie Britton
Jackie Britton is a Team Leader at QBE Insurance in Chelmsford, United Kingdom, where she has worked since 2003. She specializes in people management and quality auditing within the credit hire sector, with extensive experience in motor claims handling.
Work at QBE Insurance Group
Jackie Britton has been employed at QBE Insurance since 2003, serving as a Team Leader for 21 years. Based in Chelmsford, United Kingdom, Jackie oversees a team within the credit hire sector. This role involves managing various aspects of credit hire claims and ensuring effective team performance.
People Management Experience
Jackie Britton has significant experience in people management, leading a team focused on credit hire claims. This experience includes overseeing team dynamics, fostering collaboration, and ensuring that team members are equipped to meet their objectives within the insurance sector.
Quality Auditing Skills
Jackie possesses strong skills in quality auditing specifically within the motor claims sector. This expertise allows for the assessment and improvement of processes related to claims handling, ensuring compliance with industry standards and enhancing overall service quality.
Motor Claims Handling Expertise
Jackie Britton has a comprehensive understanding of motor claims handling processes, covering all stages from initiation to resolution. This knowledge is critical in managing claims effectively and ensuring timely responses to customer needs.
Experience in Credit Hire Claims
Jackie has extensive experience in managing credit hire claims, including both GTA and non-GTA cases. This experience contributes to a nuanced understanding of the complexities involved in credit hire within the insurance landscape.