Jane Ward
About Jane Ward
Jane Ward is a Service Manager for Major Loss Property Claims at QBE Insurance, where she has worked since 2021. She has extensive experience in customer service and claims management, having held various roles at Origin Energy and ME Bank prior to her current position.
Work at QBE Insurance Group
Jane Ward has been employed at QBE Insurance Group since 2021, serving as the Service Manager for Major Loss Property Claims. In this role, she oversees the management of significant property claims, ensuring efficient service delivery and customer satisfaction. Prior to her current position, she worked as a Claims Officer in Major Loss from 2019 to 2021, where she gained extensive experience in handling complex claims.
Previous Employment at Origin Energy
Jane Ward has held multiple positions at Origin Energy. She worked as a NSW Gas Customer Service Representative from 2013 to 2014 and as a Solar New Connections Specialist from 2012 to 2013. Additionally, she served as a New Connections Senior for one month in 2014 and as a Customer Service Analyst from 2015 to 2016. Her roles involved customer service and support, contributing to her expertise in client relations.
Experience at ME Bank
Jane Ward has also worked at ME Bank in various customer service roles. She was a Customer Service Consultant for Lending and Deposits in 2016, and she served as a Fraud and Verification Officer from 2017 to 2019. Her work at ME Bank focused on customer interactions and financial services, enhancing her skills in the banking sector.
Education and Expertise
Jane Ward has pursued education in several fields. She studied Investigation at the Australian Security Academy, earning a Certificate 3 in Investigative Services from 2017 to 2018. Additionally, she completed a Certificate of Achievement in Becoming a Confident Trainer at TAFE SA. She also studied Project Management at The Polytechnic WA, receiving a Certificate of Achievement in Principles of Project Management.