Janet Z
About Janet Z
Janet Z is a Case Manager at QBE Insurance in Australia, with over 8 years of customer service experience and a background in nursing. She holds a Bachelor's Degree in Registered Nursing from the University of Technology Sydney and is registered with the Australian Health Practitioner Regulation Agency.
Work at QBE Insurance Group
Janet Z has been employed at QBE Insurance Group as a Case Manager since 2021. In this role, she applies her extensive customer service experience, which spans over eight years. Her responsibilities include managing cases and ensuring effective communication with clients. Janet's position at QBE reflects her commitment to providing quality service within the insurance sector in Australia.
Education and Expertise
Janet Z studied at the University of Technology Sydney, where she earned a Bachelor's Degree in Registered Nursing from 2017 to 2019. This educational background has equipped her with essential knowledge and skills relevant to her current role in case management. Additionally, she is registered with the Australian Health Practitioner Regulation Agency (AHPRA), affirming her qualifications in the healthcare field.
Background in Nursing and Healthcare
Prior to her current role, Janet Z worked as an Assistant in Nursing at both Northern Sydney Local Health District and Healthcare Australia from 2018 to 2020. During this time, she gained practical experience in patient care and support, which complements her case management skills. Her background in nursing enhances her ability to understand and address client needs effectively.
Previous Experience in Case Management
Before joining QBE Insurance Group, Janet Z served as a Case Management Specialist at EML (Employers Mutual Limited) from 2020 to 2021. In this position, she developed her case management skills further, focusing on client support and coordination. This experience laid the groundwork for her current responsibilities at QBE Insurance.
Skills and Leadership Experience
Janet Z possesses strong time management and computer skills, which are essential for her role as a Case Manager. She has demonstrated leadership abilities by serving as an exchange student tour guide, showcasing her interpersonal and communication skills. These competencies are vital in her interactions with clients and colleagues in the insurance industry.