Jarn Nguyen
About Jarn Nguyen
Jarn Nguyen is a Claims System Analyst with over ten years of experience in the insurance industry, currently working at QBE Insurance in Melbourne, Australia. He specializes in claims operations and is skilled in both Agile and Waterfall methodologies.
Work at QBE Insurance Group
Jarn Nguyen has been employed at QBE Insurance as a Claims System Analyst since 2019. In this role, he has contributed to the claims operations team in Melbourne, Victoria, Australia. His responsibilities include analyzing claims systems and ensuring efficient operations. With over five years in this position, he has developed a deep understanding of the company's processes and systems.
Previous Experience in the Insurance Industry
Prior to his current role, Jarn Nguyen accumulated extensive experience in the insurance sector. He worked at CGU Insurance in various capacities, including Test Analyst from 2013 to 2015, Technical Consultant from 2010 to 2011, and Senior Claims Consultant from 2009 to 2010. His tenure at CGU Insurance also included roles as a Business Optimisation Analyst and a Super User/Business Analyst for the CGU Claims Transformation Project.
Skills and Methodologies
Jarn Nguyen is skilled in both Agile and Waterfall methodologies, focusing on gathering and documenting requirements. He has experience in creating user stories and acceptance criteria, as well as writing and executing test cases. His strategic mindset allows him to consider long-term effects while achieving immediate goals, contributing to effective decision-making in his roles.
Background in Quality Assurance
Jarn Nguyen has a background in quality assurance, having worked as a QA Consultant at KJR Australia from 2016 to 2017. This role involved ensuring the quality of software and systems used in claims processing. His experience in quality assurance complements his analytical skills and enhances his contributions to claims operations.
Professional Attributes
Jarn Nguyen is recognized for his ability to think quickly and make effective decisions. His commitment to high-quality work is evident in his various roles throughout his career. He has consistently demonstrated a focus on operational efficiency and quality improvement within the insurance industry.