Jean Didier Yao
About Jean Didier Yao
Jean Didier Yao is a Senior Salesforce Lead at QBE Insurance, where he has worked since 2021. He has a diverse background in education and operations, having held various roles at CUNY Bronx Community College and previously serving as CRM & Operations Manager at Platinum Properties.
Work at QBE Insurance Group
Jean Didier Yao has been employed at QBE Insurance since 2021, initially serving as a Salesforce Lead. In 2023, he advanced to the position of Senior Salesforce Lead. His role involves overseeing Salesforce operations and implementing strategies to enhance customer relationship management within the organization.
Previous Experience at Platinum Properties
Prior to joining QBE Insurance, Jean Didier Yao worked at Platinum Properties as a CRM & Operations Manager from 2019 to 2021. In this role, he focused on optimizing customer relationship management processes and improving operational efficiency in the Greater New York City Area.
Education and Expertise
Jean Didier Yao studied at Columbia Business School, where he earned a Certificate in Executive Education and Leadership in 2017. He also holds a Bachelor of Arts in Mathematics from Baruch College, completed in 2017. Additionally, he obtained an Associate of Science in Mathematics from CUNY Bronx Community College in 2010.
Career at CUNY Bronx Community College
Jean Didier Yao has extensive experience at CUNY Bronx Community College, where he held multiple roles from 2009 to 2019. He served as a Math Instructor for seven years, a Program Coordinator for six years, and an Academic Advisor for eight years. He also worked as a Salesforce Administrator from 2017 to 2019, contributing to the institution's CRM initiatives.