Jenny Wan
About Jenny Wan
Jenny Wan is a Digital Product Manager at QBE Insurance, where she has worked since 2019. With a background in business analysis and digital practices, she has extensive experience in leading teams and defining product strategies in the insurance sector.
Current Role at QBE Insurance Group
Jenny Wan serves as a Digital Product Manager at QBE Insurance, a position she has held since 2019 in Sydney, New South Wales, Australia. In this role, she defines the product vision and strategy for multiple digital projects, ensuring alignment with organizational goals. She has played a significant role in formulating the modernization strategy and roadmap for the QBE Consumer division. Her responsibilities include utilizing data analytics, user research, service blueprints, user testing, and A/B testing to facilitate data-driven decision-making.
Previous Experience at QBE Insurance
Prior to her current role, Jenny Wan worked at QBE Insurance as a Digital Practice Manager from 2016 to 2019, also in Sydney, Australia. During her tenure, she led remote delivery teams through the challenges posed by Covid-19, employing Agile methodologies to maintain productivity and collaboration. Her experience at QBE has contributed to her expertise in digital product management and strategic planning.
Professional Background in Insurance and Finance
Jenny Wan has a diverse professional background in the insurance and finance sectors. She worked at IAG as a Lead Business Analyst from 2013 to 2016, where she focused on business analysis in Sydney, Australia. Earlier in her career, she held the position of Business Analyst at Prudential Assurance Company Singapore from 2004 to 2006. Additionally, she was an Analyst/Programmer at Macquarie Bank Ltd from 1999 to 2001 and served as an Analyst at IBM Business Consulting Services from 2002 to 2004.
Educational Qualifications
Jenny Wan holds a Bachelor of Science degree from the University of Technology Sydney. She furthered her education by obtaining a Master of Business Administration (MBA) from the Macquarie Graduate School of Management, where she studied from 2007 to 2010 in Hong Kong. Her academic background supports her roles in product management and business analysis.
Skills in Digital Strategy and Team Leadership
Throughout her career, Jenny Wan has developed skills in digital strategy, team leadership, and collaboration. She has presented on topics such as digital innovation, design thinking, and modernization strategies to executive and senior stakeholders. She is known for building a culture of psychological safety and collaboration within Agile cross-functional teams, enhancing team performance and project outcomes.