Jesmine Akter
About Jesmine Akter
Jesmine Akter serves as the Senior Manager of Second Line Assurance at QBE Insurance in Australia, a position she has held since 2021. With over fifteen years of experience in Operational Risk, Compliance, and Controls Assurance, she has previously worked in various roles at Westpac Group, ING Australia, and BT.
Work at QBE Insurance Group
Jesmine Akter has held the position of Senior Manager, Second Line Assurance at QBE Insurance since 2021. In this role, she focuses on providing direction and coaching to businesses to enhance their controls environment, risk management, and issue management. Her expertise includes quality assurance and monitoring of business risks, obligations, and controls, which are critical in ensuring compliance within the organization.
Previous Experience in Risk Assurance
Before joining QBE Insurance, Jesmine Akter worked at Westpac Group as Manager, Risk Assurance (2nd Line) from 2018 to 2020. She also served as Manager, Business Controls and Monitoring in the Consumer Division at Westpac from 2020 to 2021. Her earlier roles include positions at BT as Risk & Compliance Analyst and Senior Analyst, Wealth Assurance, and at ING Australia as a Superannuation Consultant and Monitoring & Reporting Analyst. This extensive background in risk assurance spans over fifteen years in the financial services sector.
Education and Expertise
Jesmine Akter studied at Swinburne University of Technology, where she earned a Graduate Certificate of Business Administration in 2021 and a Master of Business Administration (MBA). Her educational background complements her professional experience in Operational Risk, Compliance, and Controls Assurance, equipping her with the necessary skills to excel in her roles within the financial services industry.
Career Timeline in Financial Services
Jesmine Akter's career in the financial services industry began in 2002 at Commonwealth Bank as a Customer Service Representative. She transitioned to ING Australia in various roles from 2004 to 2010, including Superannuation Consultant and Monitoring & Reporting Analyst. Afterward, she joined BT, where she worked as a Risk & Compliance Analyst and later as a Senior Analyst, Wealth Assurance. Her tenure at Westpac Group further solidified her expertise in risk assurance before her current role at QBE Insurance.