Jesnel Torrejos
About Jesnel Torrejos
Jesnel Torrejos is a Global IT Service Desk Analyst at QBE Insurance, where he has worked since 2015. He holds a Bachelor of Science degree from AMA Computer Learning Center, which he completed between 2006 and 2010.
Work at QBE Insurance Group
Jesnel Torrejos has been employed at QBE Insurance Group as a Global IT Service Desk Analyst since 2015. In this role, Torrejos is responsible for providing technical support and assistance to users, ensuring that IT services run smoothly. The position involves troubleshooting issues, managing service requests, and collaborating with other IT professionals to enhance service delivery.
Education and Expertise
Jesnel Torrejos studied at AMA Computer Learning Center, where he earned a Bachelor of Science degree from 2006 to 2010. This educational background provided him with foundational knowledge in information technology and computer systems, which supports his current role in IT service management.
Background
Jesnel Torrejos has a background in information technology, with a focus on service desk operations. His career in IT began after completing his degree, and he has accumulated significant experience in the field over the years. His tenure at QBE Insurance Group has contributed to his professional development in IT support.
Professional Experience
With over nine years of experience at QBE Insurance Group, Jesnel Torrejos has developed a strong skill set in IT service management. His role as a Global IT Service Desk Analyst involves not only technical support but also customer service, as he interacts with users to resolve their IT-related issues efficiently.