Jim Kinzie
About Jim Kinzie
Jim Kinzie serves as the Global Transformation Lead for Claims & Risk Solutions at QBE Insurance, bringing over 35 years of experience in the property and casualty insurance industry. He has held various leadership roles across multiple organizations, including XL Catlin and QBE North America, and has a strong academic background with both a B.B.A. and an M.B.A. from Texas Tech University.
Current Role at QBE Insurance Group
Jim Kinzie serves as the Global Transformation Lead for Claims & Risk Solutions at QBE Insurance Group. He has held this position since 2023, contributing to the company's strategic initiatives in transforming claims and risk management processes. His role involves overseeing various projects aimed at enhancing operational efficiency and customer service within the organization.
Previous Experience at QBE Insurance Group
Prior to his current role, Jim Kinzie worked at QBE Insurance Group as the Data & Analytics Global Lead for the Brilliant Basics Claims & Risk Program from 2018 to 2022. He was responsible for implementing data-driven strategies to improve claims processing and risk assessment. Additionally, he served as the Global Transformation Lead for the Brilliant Basics Claims+ Program for 11 months in 2022.
Professional Background in Insurance
Jim Kinzie has over 35 years of experience in the property and casualty insurance industry. He previously held the position of Head of Claims Change & Operations for the Americas Region at XL Catlin Insurance from 2014 to 2017. He also worked as Change Lead for Global Claims at XL Catlin for a brief period in 2017. His extensive background includes roles focused on operational oversight and change management.
Educational Qualifications
Jim Kinzie earned a Bachelor of Business Administration (B.B.A.) in Marketing/Marketing Management from Texas Tech University - Rawls College of Business, completing his studies from 1980 to 1984. He later pursued a Master of Business Administration (M.B.A.) at the same institution, studying from 1987 to 1989. His educational background supports his expertise in business operations and management.
Advisory Roles and Involvement
In addition to his roles at QBE Insurance Group, Jim Kinzie is actively involved in several advisory boards. He has been a member of the Research Council at Novarica since 2020 and serves on the Client Advisory Board for CLARA Analytics and Hyperscience. He is also part of the MIT CISR Data Research Advisory Board since 2019, contributing his insights to various industry initiatives.