Jo Pedgrift
About Jo Pedgrift
Jo Pedgrift serves as the Head of SA CTP at QBE Insurance, bringing extensive experience in injury management and a strong background in nursing. With qualifications from the University of Newcastle and Deakin University, Pedgrift has held various roles in the insurance sector, focusing on operations and risk management.
Current Role at QBE Insurance Group
Jo Pedgrift serves as the Head of SA CTP at QBE Insurance, a position held since 2016. In this role, she oversees the management and strategic direction of the Compulsory Third Party (CTP) insurance program in South Australia. Her responsibilities include ensuring compliance with regulatory requirements and enhancing operational efficiency within the organization. Jo's leadership contributes to the overall effectiveness of the CTP program, supporting both the company and its clients.
Professional Experience in Insurance
Jo Pedgrift has extensive experience in the insurance sector. Prior to her current role, she worked at QBE Insurance as an Injury Management Advisor from 2012 to 2016. Her career also includes a position as Team Leader for Workers Compensation at Allianz Australia Limited from 2010 to 2012, and as an Injury Management Specialist at Allianz Insurance from 2009 to 2010. Additionally, she served as a Clinical Advisor at nib Healthfunds from 2004 to 2009, focusing on injury management and workers' compensation.
Educational Background
Jo Pedgrift has a solid educational foundation in nursing and management. She earned a Bachelor of Nursing from the University of Newcastle, completing her studies from 1991 to 1993. She also holds a Master of Management in Personal Injury from Deakin University, which she obtained between 2010 and 2012. Furthermore, Jo achieved a Diploma of Business from Aurora Training & Professional Services in 2007. Her nursing qualifications include a State Registered Nurse certification from St Bartholomew's Hospital in London.
Expertise in Business Process Improvement
Jo Pedgrift possesses expertise in Business Process Improvement and Change Management, particularly within the insurance industry. Her professional skills include Operations Management and Risk Management, which are essential for enhancing organizational efficiency and effectiveness. Jo's background in nursing complements her insurance expertise, allowing her to approach challenges with a comprehensive understanding of both healthcare and insurance processes.
Coaching and Professional Development
In addition to her technical skills, Jo Pedgrift has been involved in coaching as part of her professional development. This aspect of her career reflects her commitment to fostering growth and development within her teams and the broader organization. Her coaching experience enhances her leadership capabilities, enabling her to guide others in navigating the complexities of the insurance industry.