John Conway
About John Conway
John Conway is a Dispute Resolution Manager with extensive experience in the insurance industry, currently working at QBE Insurance in Parramatta since 2019. He previously held various managerial roles at IAG and CSI Strata Underwriting, contributing to his expertise in dispute resolution and claims underwriting.
Work at QBE Insurance Group
Currently, John Conway serves as the Dispute Resolution Manager at QBE Insurance, a position he has held since 2019. He operates from the Parramatta office, where he is responsible for managing disputes and ensuring effective resolution processes. His role involves collaborating with various teams to address customer concerns and streamline dispute management.
Previous Experience at IAG
Before joining QBE Insurance, John Conway worked at IAG for a total of 13 years in various managerial roles. He served as Dispute Resolution Manager from 2012 to 2017 in Sydney, where he focused on resolving customer disputes. Prior to that, he held the position of Lifestyle & Leisure Team Manager from 2004 to 2012 in Parramatta, and worked as Claims Underwriting Manager from 2001 to 2004 in Wollongong.
Experience at CSI Strata Underwriting
John Conway worked as the Underwriting Manager at CSI Strata Underwriting from 2017 to 2019 in Sydney. In this role, he was responsible for overseeing underwriting processes and ensuring compliance with industry standards. His experience in this position contributed to his expertise in dispute resolution and claims management.
Education and Expertise
John Conway studied Civil Engineering at Limerick Institute of Technology. He also attended Our Lady's Secondary School in Belmullet, Co Mayo. His educational background provides a foundation for his analytical skills and understanding of complex systems, which are essential in his roles within the insurance industry.