John J Conway
About John J Conway
John J Conway is a Dispute Resolution Manager at QBE Insurance, where he has worked since 2019. He has extensive experience in performance management and leadership within the insurance industry, having held various managerial roles at IAG and CSI Strata Underwriting.
Work at QBE Insurance Group
John J Conway has been employed at QBE Insurance Group since 2019, serving as the Dispute Resolution Manager. In this role, he is responsible for managing disputes and enhancing resolution outcomes, contributing to improved customer satisfaction. His tenure at QBE spans five years, during which he has utilized his extensive experience in performance management and leadership within the insurance industry.
Previous Experience in the Insurance Industry
Before joining QBE, John J Conway held various positions at IAG, including Dispute Resolution Manager from 2012 to 2017 and Lifestyle & Leisure Team Manager from 2004 to 2012. He also worked as an Underwriting Manager at CSI Strata Underwriting from 2017 to 2019. His career at IAG began as a Claims Underwriting Manager from 2001 to 2004, showcasing a progressive career in the insurance sector.
Education and Expertise
John J Conway studied at Our Lady's Secondary School in Belmullet, Co Mayo, and later attended the Limerick Institute of Technology, where he achieved a degree in Civil Engineering. His educational background complements his professional expertise in coaching and management, which has been instrumental in team development and operational efficiency.
Background in Dispute Resolution
John J Conway has a strong background in dispute resolution, having worked in this capacity at IAG for five years prior to his current role at QBE. His experience in this area has allowed him to enhance customer satisfaction and improve resolution outcomes, demonstrating his commitment to effective dispute management within the insurance industry.