Joi Wilson
About Joi Wilson
Joi Wilson is a Claim Specialist at QBE Insurance, where she has worked since 2015. She has a background in customer service and retail, having previously held positions at Verizon Wireless and TD in Greenville, South Carolina.
Work at QBE Insurance Group
Joi Wilson has been employed at QBE Insurance Group since 2015, serving as a Claim Specialist. In this role, she is responsible for managing and processing insurance claims, ensuring that all procedures are followed accurately. Her tenure at QBE spans over nine years, during which she has contributed to the company's operations in Atlanta, Georgia.
Education and Expertise
Joi Wilson completed her high school education at Kingstree Senior High School, graduating in 2000. She furthered her education at Claflin University, where she earned a bachelor's degree from 2000 to 2004. This educational background has provided her with a foundation for her career in customer service and claims management.
Background in Customer Service
Before joining QBE Insurance Group, Joi Wilson gained extensive experience in customer service roles. She worked at Verizon Wireless as a Senior Customer Service Representative from 2007 to 2012 in Greenville, South Carolina. Following this, she held a position at TD as a Retail Card Services Representative for six months in 2014-2015, also in Greenville. These roles have equipped her with skills in customer interaction and problem resolution.