Jonathan Coatman
About Jonathan Coatman
Jonathan Coatman is a Claims Controller at QBE Insurance, where he has worked since 2013. He has extensive experience in claims management, having held various roles at QBE and previously at IRON TRADES INSURANCE COMPANY LIMITED.
Work at QBE Insurance Group
Jonathan Coatman has a long-standing career at QBE Insurance, where he currently serves as Claims Controller in Leeds, United Kingdom. He has held this position since 2013. Prior to this role, he worked in the Strategic Claims Team as Claims Controller from 2006 to 2009 in London, and again from 2009 to 2013 in Leeds. His experience at QBE spans over 11 years in his current role and an additional 7 years in various claims positions, demonstrating his extensive expertise in the insurance sector.
Education and Expertise
Jonathan Coatman obtained a Bachelor of Laws (LLB) degree from the University of Leicester, where he studied from 1992 to 1995 and achieved a 2(i) classification. His educational background provides a strong foundation for his career in claims management and insurance. He is highly skilled in producing and delivering material for both internal and external audiences, showcasing his ability to communicate complex information effectively.
Background
Before joining QBE Insurance, Jonathan Coatman worked at IRON TRADES INSURANCE COMPANY LIMITED as a Claims Technician from 1998 to 2000. He then transitioned to QBE, where he served as a Senior Claims Technician from 2000 to 2006. His career trajectory reflects a consistent focus on claims management and strategic roles within the insurance industry.
Achievements
Jonathan Coatman has been involved in drafting the Civil Procedure Rules as part of his external roles. He is a member of the ABI Personal Injury Committee and the PIC Technical Forum, contributing to discussions and developments in personal injury claims. Additionally, he has served as a Defendant Director of Claims Portal Ltd for six years, focusing on promoting best practices within European Operations Claims at QBE. His proven track record includes handling very large losses and problematic claims across multiple lines of business.