Jordan M.
About Jordan M.
Jordan M. is a Case Manager at QBE Insurance in Newcastle, New South Wales, Australia, where he has worked since 2024. He specializes in developing care plans and customizing insurance programs to meet individual client needs.
Work at QBE Insurance Group
Jordan M. has been employed at QBE Insurance as a Case Manager since 2024. In this role, which is based in Newcastle, New South Wales, Australia, Jordan operates in a hybrid work environment. Responsibilities include identifying potential risks and developing effective solutions for clients. Jordan has developed comprehensive care plans aimed at facilitating clients' return to the workplace, demonstrating a commitment to client advocacy and support.
Education and Expertise
Jordan M. completed a High School Diploma at Christian Brothers College in Adelaide, attending from 2003 to 2015. This educational background has provided a foundation for Jordan's career in insurance and client management. The expertise gained through education is complemented by practical experience in various roles within the insurance and customer service sectors.
Background in Insurance and Customer Service
Prior to joining QBE Insurance, Jordan M. worked at Hann Insurance Brokers as an Insurance Broker from 2023 to 2024. This role involved on-site responsibilities in Newcastle, New South Wales. Jordan also held positions at MoneyMe Limited as a Senior Payments & Collections Officer from 2020 to 2022 and at Optus as a Senior Sales Consultant from 2015 to 2019, gaining valuable experience in client relations and sales.
Previous Roles and Responsibilities
Before taking on the role at QBE Insurance, Jordan M. served as a Brand Ambassador at Brand Influence Group (BIG) from 2019 to 2020. This position focused on promoting brand awareness and engaging with customers. Additionally, Jordan's experience at MoneyMe Limited involved managing payments and collections, further enhancing skills in financial management and customer service.
Client Advocacy and Care Planning
In the role of Case Manager at QBE Insurance, Jordan M. advocates for clients by collaborating with healthcare professionals. This collaboration ensures that clients receive optimal care tailored to their individual needs. Jordan's ability to customize insurance programs reflects a strong focus on meeting the specific requirements of clients, contributing to effective care planning.