Joshua Markey
About Joshua Markey
Joshua Markey is a Claims Manager at QBE Insurance in Newcastle, Australia, where he has worked since 2018. He has a background in customer service and case management, with previous roles at the Australian Taxation Office, Suncorp Group, and NRMA.
Work at QBE Insurance Group
Joshua Markey has been employed at QBE Insurance as a Claims Manager since 2018. He has worked in this role for six years in Newcastle, Australia. His responsibilities include overseeing claims processing and ensuring customer satisfaction throughout the claims experience.
Previous Employment Experience
Prior to his current position, Joshua held various roles in customer service and case management. He worked at Suncorp Group as a Case Manager from 2017 to 2018. Before that, he was a Customer Service Representative at the Australian Taxation Office from 2013 to 2014. His earlier experience includes roles at Uniden, The NRMA, and Plastamasta, where he focused on customer service and office management.
Education and Expertise
Joshua studied Business Administration and Management at Hunter TAFE, where he completed his studies in 2013. He also attended Hunter TAFE from 2011 to 2012 for further education in the same field. Additionally, he obtained his High School Certificate from Callaghan College, Wallsend Campus, from 1999 to 2002.
Career Progression
Joshua's career began in customer service roles, starting at Uniden in 2004. He transitioned to various positions, including laborer at Pages Event Equipment and office manager at Plastamasta. His experience in customer service laid the foundation for his later roles in case management and claims management.