Junard I.
About Junard I.
Junard I. is an Operations Manager at QBE Insurance, where he provides coaching to a team of 100 individuals and manages project transitions. He has over a decade of experience in various roles at QBE Insurance, including Senior Team Lead and Customer Support Officer, and holds a Bachelor of Science in Business Administration from Lyceum of the Philippines University.
Current Role as Operations Manager
Currently, Junard I. serves as an Operations Manager at QBE Insurance, a position he has held since 2016. He is based in Bonifacio Global City, Taguig, where he oversees operations and provides one-on-one coaching to a team of 100 individuals, including team leaders. His focus is on maintaining high performance and team morale. In addition to coaching, he acts as a project manager for planned process transitions, creating policies and procedures that align with the enterprise's goals.
Previous Experience at QBE Insurance
Junard I. has a significant history with QBE Insurance, having worked in various roles since 2011. He started as a Customer Support Officer from 2011 to 2012 in Makati, Philippines. He then progressed to the role of Team Lead from 2012 to 2014 and further advanced to Senior Team Lead from 2014 to 2016, both positions based in Bonifacio Global City, Taguig. His career trajectory within the company highlights his growth and development in operational leadership.
Education and Expertise
Junard I. holds a Bachelor of Science in Business Administration, specializing in Management and Operations, from Lyceum of the Philippines University. His educational background provides a strong foundation for his roles in operations management and team leadership. This expertise is reflected in his ability to assist in developing the team's annual budget and strategic goals, ensuring alignment with the enterprise's direction.
Coaching and Team Development
In his current role, Junard I. emphasizes the importance of coaching and team development. He provides personalized coaching to a large team, which includes people leaders. This approach is aimed at fostering high performance and enhancing team morale. His commitment to team development is a key aspect of his operational management strategy.